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Choose & Checkout
Browse our full range of insulation products, add them to your basket, and select ‘Click & Collect’ at checkout. It’s quick, easy, and there’s no minimum order value.
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We’ll Get Your Order Ready
Our team will carefully pick and pack your items. Once ready, you’ll receive an email confirmation with collection details.
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Pick Up & Go
Visit our Liverpool warehouse, head to the Click & Collect area, and show your order confirmation. Our team will have your items ready for a fast, hassle-free pickup.
Click & Collect
Find Our Warehouse Easily with Google Maps
Frequently Asked Questions
Delivery FAQs
How Do I Collect My Order?
How Do I Collect My Order?
Once you arrive, head to our Click & Collect area and check in at reception to collect your order.
What Do I Need to Bring?
What Do I Need to Bring?
Please have your order confirmation email and order number ready on your mobile device for verification.
How Long Will My Order Be Held?
How Long Will My Order Be Held?
We’ll securely hold your order until you collect it. If you’re unable to pick it up, please let us know as soon as possible.
What If I Don’t Collect Within 3 Days?
What If I Don’t Collect Within 3 Days?
After 3 days, your order will be stored away. Just contact us when you're ready, and we’ll prepare it for collection again.
Can I Modify or Cancel My Order?
Can I Modify or Cancel My Order?
Yes! To make changes or cancel your order, call us at 03330 912 056 or email sales@buyinsulation.co.uk.
Can I Place an Order Over the Phone?
Can I Place an Order Over the Phone?
Absolutely! You can order by phone and arrange either Click & Collect or delivery at your convenience.
